Terms of Service
Effective Date: March 15, 2026
Last Updated: March 15, 2026
These Terms of Service ("Terms") govern your use of the website and services provided by Silent Directive LLC ("we," "us," or "our"). By accessing our website (silentdirectivellc.com) or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. Services
Silent Directive LLC provides AI-powered business automation services including, but not limited to:
- AI receptionist and call handling
- Business workflow automation
- Appointment booking and scheduling systems
- SMS notifications and appointment reminders
- Lead capture and CRM integration
The specific scope, features, and pricing of services will be determined through individual service agreements between Silent Directive LLC and the client.
2. Eligibility
You must be at least 18 years of age and have the legal capacity to enter into binding agreements to use our services. By using our website or services, you represent and warrant that you meet these requirements.
3. User Responsibilities
When using our website and services, you agree to:
- Provide accurate, current, and complete information
- Not use our services for any unlawful purpose
- Not interfere with or disrupt our website or services
- Not attempt to gain unauthorized access to any portion of our systems
- Not transmit any viruses, malware, or harmful code
- Comply with all applicable laws and regulations
4. SMS Communications
By opting in to receive SMS messages from Silent Directive LLC, you acknowledge and agree that:
- You will receive text messages related to appointment reminders, service notifications, and responses to your inquiries
- Message frequency varies based on your interactions with our services
- Message and data rates may apply depending on your carrier and plan
- You may opt out at any time by replying STOP to any message
- You may request help by replying HELP to any message
- SMS consent is not a condition of purchasing any goods or services
For full details on how we handle your mobile information, please review our Privacy Policy.
5. Intellectual Property
All content on this website — including text, graphics, logos, designs, and software — is the property of Silent Directive LLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without prior written permission.
6. Disclaimer of Warranties
Our website and services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Silent Directive LLC disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that:
- Our website or services will be uninterrupted, timely, secure, or error-free
- The results obtained from using our services will be accurate or reliable
- Any defects in our website or services will be corrected
7. Limitation of Liability
To the fullest extent permitted by applicable law, Silent Directive LLC, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising out of or in connection with your use of our website or services.
Our total liability for any claim arising under these Terms shall not exceed the amount you have paid to Silent Directive LLC for the specific service giving rise to the claim during the twelve (12) months preceding the claim.
8. Indemnification
You agree to indemnify, defend, and hold harmless Silent Directive LLC and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorney's fees) arising out of or related to your use of our website or services, your violation of these Terms, or your violation of any rights of a third party.
9. Third-Party Services
Our services may integrate with third-party platforms and tools (e.g., CRM systems, calendar applications, communication platforms). We are not responsible for the performance, availability, or terms of service of any third-party platform. Your use of third-party services is subject to their respective terms and policies.
10. Termination
We reserve the right to suspend or terminate your access to our website or services at any time, with or without cause, and with or without notice. Upon termination, your right to use our services will immediately cease.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Sheridan County, Wyoming.
12. Changes to These Terms
We reserve the right to modify these Terms at any time. The updated version will be indicated by the "Last Updated" date at the top of this page. Your continued use of our website or services after any changes constitutes your acceptance of the revised Terms.
13. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
14. Entire Agreement
These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and Silent Directive LLC regarding the use of our website and services.
15. Contact Us
If you have any questions about these Terms of Service, please contact us:
- Silent Directive LLC
- 30 N Gould St Ste R, Sheridan, WY 82801
- Email: info@silentdirectivellc.com
- Phone: (833) 333-0931